About Beacon35
Built by firefighters, for firefighters
Our Mission
Make incident reporting easier, faster, and fully paperless—so departments can spend less time on documentation and more time supporting the communities they serve.
Our Story
Beacon35 was founded by firefighters in the St. Louis Metro area who experienced firsthand the frustrations of outdated incident reporting systems. After years of dealing with cumbersome paper forms, clunky software, and endless administrative work, we decided to build something better.
We created Beacon35 from practical experience—understanding the unique challenges of documenting incidents while managing the demands of emergency response. Our platform reflects the real-world needs of fire departments because it was designed by people who have lived those experiences.
What Drives Us
We believe that technology should make your job easier, not harder. That's why we've built Beacon35 with a focus on simplicity, efficiency, and user experience. Every feature is designed with input from active firefighters and department administrators who understand what works in the field.
Our Guiding Principles
- Practical: Features that address real-world problems encountered in fire service operations, not theoretical capabilities that look good on paper
- Transparent: Clear pricing with no hidden fees, open data formats for easy export, and self-hosting options to maintain departmental control
- Supportive: Customer support from people who understand the fire service, not just technical documentation
- Responsive: Regular updates based on user feedback, with a roadmap driven by what departments actually need
Our Values
Simplicity First
Reporting should be streamlined, not complicated. We eliminate unnecessary steps and focus on what matters.
Workflow Integration
Technology should complement existing workflows, not disrupt them. We integrate with your current processes.
Data Ownership
Your data belongs to you. With self-hosting options and easy exports, you maintain complete control.
Affordable Excellence
Quality software shouldn't break the budget. We provide enterprise features at prices that work for departments of all sizes.
Who We Serve
Beacon35 is designed for fire departments, EMS agencies, and emergency services organizations seeking to eliminate paper-based incident documentation while maintaining operational efficiency. Whether you're a volunteer department or a large metropolitan fire service, we have solutions that scale to your needs.
We work with:
- Career fire departments
- Volunteer fire departments
- Combination departments
- EMS agencies
- Fire districts
- Regional emergency services
What Makes Us Different
Fire Service Experience: Unlike generic software companies, we understand the unique demands of emergency services. Our team includes active and retired firefighters who have responded to calls, written reports, and dealt with department administration.
Open Communication: We're transparent about our roadmap, pricing, and capabilities. No sales pressure, no hidden fees, no vendor lock-in.
Continuous Improvement: We actively seek feedback from our users and regularly release updates based on real department needs, not just what looks good in marketing materials.
Location
We're based in the St. Louis Metro Area, Missouri, serving fire departments across the United States.
Ready to Modernize Your Department?
See how Beacon35 can streamline your incident reporting
Contact Us